Support begins by confirming the fuel type and vehicle location, then arranging suitable fuel delivery when available. Do not mix fuels or start the vehicle if you are unsure of the type.
What it typically includes
- Confirmation of the fuel type and vehicle before assistance is arranged.
- Coordination of suitable fuel delivery when the service is available and access is feasible.
- Basic safety guidance before restarting the vehicle.
Helpful tips
- Park safely and keep flames and smoking away from the vehicle.
- Check the required fuel type on the fuel flap or in the vehicle manual.
- If the wrong fuel was added, do not start the engine; seek specialist guidance.